Privacy Statement

Your privacy is important
This statement outlines the College’s policy on how the College uses and manages personal information provided to or collected by it. The College is bound by the National Privacy Principles contained in the Commonwealth Privacy Act (1988). The College may, from time to time, review and update this Privacy Policy to take account of new laws and technology, changes to Colleges’ operations and practices and to make sure it remains appropriate to the changing VET environment.

The College collects personal, including sensitive, information about students, their parents and people who care for them. The collection of this information is for the primary purpose of the College fulfilling its educational services to the students.

The College will also exercise its right to access the credit history of students, carers and parents of minors under law.

Information is collected through filling out of application forms, face to face interviews and at times third party reports.

The College will endeavour to keep personal and credit information accurate/up-to-date and complete. Students, parents of minors and carers are relied upon to assist the College in keeping information accurate and up to date. Any unsolicited information received by the College will be destroyed unless legal obligations require otherwise.

Some of the information the College collects is to enable the College to discharge its duty of care and legislative obligations.
Full and frank disclosure of information requested is necessary for the provision of services to students and to establish a binding contractual relationship between the parties.

1. If the College does not obtain the information referred to above, the College may not be able to enrol or continue the enrolment of a student.

2. Health Information about students is sensitive information within the terms of the Privacy Principles under the Privacy Act. The College needs this information which will include reports from third parties re medical and other treating professionals and Court Orders.
The College from time to time may need to disclose personal, sensitive or credit information to others for administrative, safety and education or credit purposes. This includes to other training organisations, government departments, state authorities, medical practitioners and people providing services to the College, including specialist visiting teachers, contractors and volunteers.
Personal information such as academic achievements, news and images is published to the College community by way of College Newsletters, magazines, in multi-media presentations and on our website. Similarly, parent or carer identification and photographs/film footage may be published.
Secure measures will be taken for the storing of information with service providers situated out of Australia.
The College will take reasonable steps to secure and protect all information held from misuse, interference, loss, unauthorised access, modification or disclosure.
Information held by the College will be either de-identified or destroyed when no longer of use to the College and/or outside the required period of data retention.
Students and/or parents of minors and/or carers have a right to make a written complaint to the Manager if they consider these Privacy Principles have been breached.
Students or parents of students who are minors, or carers, may seek access to personal information collected about them and the student by contacting the College. However, there will be occasions when access is denied. Such occasions would include where access would have an unreasonable impact on the privacy, health and safety of others, where access may result in a breach of the College’s duty of care to the student or where access is denied by law.
The College from time to time engages in promotional activities. Information received from students and/or parents and/or carers may be used to make an appeal to these individuals. It may also be disclosed to organisations that assist in the College’s promotional activities solely for that purpose. Students, carers or Parents of minors may, by notice in writing to the College, opt out of direct marketing. The College will not disclose personal information to third parties for marketing purposes without specific consent. The College may include contact details in class lists.

Enquiries
If you would like further information about the way the College manages the personal information it holds, please contact the Manager, The College of Health and Fitness.

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Lee-Ann Hargreave

I was a 55+ woman who was struggling to find work. As i loved to train myself I decided to complete a course in health and fitness. The team at the College of Health and Fitness were marvelous. Any questions I asked they were happy to answer. I have to thank Bridgett Cooke for her fabulous teaching skills and the ability to make me feel comfortable in a class of people who were a whole lot younger than me. I am proud to say I passed with flying colours and I am now employed in a gym doing what I love. I would recommend the College to anyone who wants to get into the fitness field.

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Joanne Van Der Linden

TCOHF made it possible for me to get the qualifications I needed while still being able to work full time.

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Brett Gerhardt

Great courses. Thorough teaching by very helpful qualified instructors. I reccomend this facility above all others.

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Cassy Levinge

Great staff. Course Instructor is very approachable and knowledgeable, I am very glad I enrolled at TCOHAF.

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GHOST

its a good college really help full i my self love it

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HOLLY PINCHES

The team was so supportive and responded quick to my questions!

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Jordie A-B

Great place to get your Certificates done! Super supportive environment and great communication!

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Meeah Adkins

Really great course, and very affordable.

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Penguin On A Bike

I enjoyed the welcoming atmosphere of the staff and the clear instructions given when completing the course.

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Curtis Ide

The college of health and fitness was extremely informative with explaining the questions and very helpful getting through the coarse.